![](https://play-lh.googleusercontent.com/a/ACg8ocJ5YpTxabVTV0DJPzqepCai1m5JUQPMdMFi5TX1iJXsFxRzgA=s32-mo)
Shermen Seow
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1. The MyEG app is problematic as it fails to detect my NRIC when I click on 'Forgot Username.' 2. The username entry is not user-friendly, as it is case-sensitive and limited to 10 characters, causing inconvenience when entering a familiar username or even one's full name. Due to these limitations, I have ended up with two MyEG accounts using different email addresses and login credentials.
3 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocITpEPDLhTtQ0N-U3V0MpvZ5zoLrfHCr2yxbZXtubnmYudC8Q=s32-mo)
Kent Tan
Tried to renew road tax and added service for physical road tax delivery. Payment deducted from bank but no official receipt from myeg. Tried to check delivery status but no record. JPJ side also no update for new road tax. What we should do??? I have paid and payment already deducted from bank but i get nothing?? At least you provide the official receipt?
2 people found this review helpful
MYEG Services Berhad
15 July 2024
Hi,
Please email to us at help@myeg.com.my or call us at 03-7801 8888 for further assistance to retrieve your receipt as proof of payment.
![](https://play-lh.googleusercontent.com/a-/ALV-UjW_Tafmx0_7nFVaN8YqZkRKdH7gSPj0rKqzQjnZQrfBgbqchGhI=s32)
Devel 97
Server unreachable, no payable summons, wants to collect money from people but don't allow them to pay
5 people found this review helpful
MYEG Services Berhad
30 May 2024
Hi,
We appreciate you taking the time to share your concerns. We take all feedback seriously as it helps us improve. If you could provide more details about the issues you encountered, we would be grateful. For immediate assistance, please contact us at help@myeg.com.my.