![](https://play-lh.googleusercontent.com/a/ACg8ocKso5Y4wFvYR99v2R-BUTks0xOjJtxE2I_1f0I-LutkEaenm5gN=s32-mo)
Evan S
I purchased the upgrade to Premium service 3 days ago and I'm still waiting for the upgrade, how long does it take? I requested a refund because there has been no communication, no response to that either. What's going on?
2 people found this review helpful
Rapidgator Limited
28 August 2022
Hi, we would like to fix this. As we don't have your email address, can you please write to us at help@rapidgator.net so that we can help you better. We look forward to your email. Please provide you GPA invoice number.
![](https://play-lh.googleusercontent.com/a-/ALV-UjWcbRIvfrCE-8oYkaji5gGm0wlGGOdxzU7wuuQF9IovnbnBNFEF=s32)
Al George
My subscription just renew itself even if I didn't turn on auto renew in the app and then there is this new "No Refund Policy". You should have advised me to unsubscribe before my subscription ends.
1 person found this review helpful
Rapidgator Limited
8 January 2024
Hi
please contact support@alfafile.net