2.5
142K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Permata ME (previously PermataMobile X) is a mobile banking app from Permata Bank that provides complete digital banking facility and services for all of your banking needs. Powered by innovation, Permata ME is designed as a technology to make your banking activities easier, faster, and more convenient.

Permata ME presents a new and modernized home screen, also improved navigation system for your transaction convenience. Experience also a line-up of freshly crafted features such as:
- Free transfer fee with BI-FAST.
- Collect PermataPoin rewards from your daily transactions. Use PermataPoin for QR payment or redeem various shopping vouchers straight from the app.
- International transfer and foreign exchange transactions with competitive exchange rate.
- Quick and easy payment with QRIS, which can also be used to pay transactions abroad.
- A wide variety of top up and bill payment transactions.

Aside from these new features, lots of other features are also available, such as:
- Quick Access menu before logging in, including Peeking Balance, QR, Branch Queuing, Mobile Cash, Notification, and PermataStore.
- FAQ for you to discover solutions to your problems in Permata ME.
- Digital account opening for foreigner is one click away. Now all you need is your visa or immigration stamp.
- Debit Card Activation or Physical Debit Card Request made easy through Permata ME.
- Exciting promos that you can see from the new home screen.
- Portfolio that shows all your accounts in one place.
- Settings for Favorite and Recurring Transactions, Forex Transaction Registration, Password and Security, Dark Mode, and Language.
- Applying PermataKTA or Non-Collateral Loan through Permata ME to help you fulfill all your plans by financing cash of up to IDR 300 million with competitive interest starting from 0.88%.
- SPT Document and e-Statement readily available according to your needs.
- WhatsApp Gift to be sent on important or festive occasions.
- Notification Inbox that stores all of your notifications, whether it is transaction, promos, or news notification.
- Transaction History across all accounts that can be monitored easily through Permata ME.

Permata Bank will continuously develop this app to serve you with the best banking experience. With Permata ME, explore the world of digital banking in your hand.

PT Bank Permata, Tbk. is licensed and supervised by Financial Services Authority and Bank Indonesia, and a member of Indonesia Deposit Insurance Corporation.

Permata Bank Head Office
Gedung World Trade Center II (WTC II) Lt. 21 – 30
Jl. Jend. Sudirman Kav. 29 – 31
Kota Jakarta Selatan, Jakarta 12920
Updated on
21 Nov 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Photos and videos and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.5
141K reviews
Emiliano Arganaraz
29 March 2022
How is it possible that you can only login ONLY WI-FI!? this app used to be great, I've recommend this bank in the past based only on the mobile banking experience. Now I'm thinking to open an account with a different bank. Also, that copy/paste message directing reviewers to call to their customers support does not help anyone. Just fix the bugs.
10 people found this review helpful
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PT Bank Permata Tbk
29 March 2022
Hi Mr Emiliano, please inform the problem you are experiencing via PermataTel 1500111. PLEASE BE AWARE if you receive an email, SMS, chat or call on behalf of Bank Permata. Immediately contact PermataTel if anything suspicious occurs. Tks~Nando
nisang ayu
16 November 2025
This apps getting worse and worse and I could say that this is the worst. Any complaints on the apps and the team will always only answer with the internet connection blaming while any other apps & especially mobile banking apps working just fine with the same connection at the same time. If you want to develop or improve your apps so that it will look fancy and has everything on it, make sure also work on the technical issues, so the basic function of a banking apps won't let the customer down.
1 person found this review helpful
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PT Bank Permata Tbk
16 November 2025
Hi Mrs Nisang. Please provide details of any Permata ME issues you are experiencing via Permata Tel at 1500111/021-29850611 so that we can investigate. PLEASE BE AWARE if you receive emails, SMS, chats, or calls claiming to be from Permata Bank. Immediately contact Permata Tel if you encounter anything suspicious. Thanks ~Erla
Winnie Putri
3 November 2025
I most create account for payroll, it takes 1 month to create savings account which is 3 times come to the bank (far away from home). After sucessfully create a bank account, still cannot create Permata m-banking, the CXO asked me to go Dukcapil, I went to Dukcapil and the Dukcapil checked "nothing wrong" with my account. After dozen times attempt, still cannot create m-banking. I called the number they must suggest to go near bank (many time failed). This made me super frustated. 😄😄😄😄😄
Did you find this helpful?
PT Bank Permata Tbk
4 November 2025
Hi Mrs. Winnie Putri. If you encounter any problems when using the Permata ME app, please contact Permata Tel at 1500111 /021-29850611 so that we can check it out. PLEASE BE AWARE if you receive emails, SMS, chats, or calls claiming to be from Permata Bank. Please contact Permata Tel immediately if you notice anything suspicious. Tks~Heri

What's new

Hello,

Here’s what’s new on the latest update:
1. “Convert to Installment” from Transaction History page.
2. Access to Wealth products has been made easier from Home Page.
3. Temporarily lock your account to restrict any outgoing transactions.
4. Change primary account linked to your Debit Card.
5. Transaction history now follows your credit card billing cycle period.
6. Top up Axis mobile data package and pay XL Satu home internet from Permata ME.

Let’s update and enjoy the new features!

App support

About the developer
PT. BANK PERMATA TBK
IT.PNet.Support@permatabank.co.id
Gedung World Trade Center II (WTC II) 21 - 30th Floor Jl. Jend Sudirman Kav. 29-31 Kota Administrasi Jakarta Selatan DKI Jakarta 12920 Indonesia
+62 811-8335-351