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It was working great for years. Now all of a sudden it won't send the mass text if a website is included in the text. However, its saying it sent and charging me for it ... when it didn't. Not being able to send the website via text so they can click on it and register is not allowing quick and effective responses. How can this be fixed ASAP. I have emailed, called and sent a Facebook Message with no response. Update: I heard back, my text number needed to be verified. It's all fixed now. Thx
9 people found this review helpful
TextMagic Ltd.
21 November 2022
We apologize for the inconvenience. According to our records, TextMagic support added credit to your account balance for the blocked texts and responded to you via email on the 12th of November. Please let us know if you need any further help.
Nathan Brown
Impossible to use. Downloaded when a storm hit to send out emergency messages. I can add a plan, but no where can I add credit for casual usage, all links in the webpage are broken and sends you around in circles, the add credit takes you to a take to type a message that you then cand send because you don't have credit.
Brand Urself
I've been using this since 2018 and recently they changed the pricing and keep charging me without my consent , and when I questioned about it they closed my account with $16.13 balance in it , contacted customer service and tried to get that amount , they keep saying it's a legitimate charge and won't refund. Worst customer service, if I could give 0 stars I would . Please don't waste your money , they basically scam your money 🤬
3 people found this review helpful
TextMagic Ltd.
31 July 2023
We would like to chat with you with regards to your experience with us. Can you provide us your customer ID at support@textmagic.com so that we can reach out?