Buy Way Mobile

Buy Way Services

About this app

Manage your Buy Way credit openings on a daily basis and validate your transactions online with Buy Way Mobile.*

The Buy Way Mobile app is exclusively reserved for Buy Way customers.

WITH BUY WAY MOBILE, YOU CAN:**

● Secure and validate your online purchases with the app and your Secure Code (Mastercard Buy Way functionality)
● Request a payment to your bank account***
● Add your Mastercard to your Google Wallet and pay with your smartphone (only available in Belgium)
● View your available balance
● View your latest transactions
● View your latest monthly statements
● Ask your questions to Bertrand, your virtual advisor, or contact our advisors

And soon much more! We are constantly working to improve and add new features to the app. So be sure to always install the latest updates to benefit from our latest developments.

HOW TO CREATE A BUY WAY MOBILE PROFILE?
When you first open the app, you will need to create a profile. The app will guide you through the creation of your Buy Way Code (which will be used to access the app) and your Secure Code (which will be used to validate your online transactions).

Visit our website for more information:
www.buyway.be/buy-way-app.php
Or find out how to create your profile using our video: https://youtu.be/G-AT1UZwJh4

NOT A BUY WAY CUSTOMER YET?
Interested in our financing offers?*
You can request one from our many partners, which you will find here: www.buyway.be/fr/a-propos-de/.

A QUESTION?
You will find all the information regarding the Buy Way Mobile app on our help page: www.buyway.be/faq-Buy-Way-Mobile.php.
Didn't find an answer to your question?
Our advisors are there to answer you. Visit www.buyway.be/contact.php and choose the contact method that suits you best.

PRACTICAL INFORMATION
- An Internet connection (4G/5G or wifi) is essential to use the application.
- The application is currently only available to Buy Way customers with an open-ended credit line.

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*CREDIT OPENING FOR AN INDETERMINED DURATION. Subject to acceptance by BUY WAY PERSONAL FINANCE SA, lender (Boulevard Baudouin 29 bte 2, 1000 Brussels - BCE 0400 282 277 - RPM Brussels - FSMA 019542a).
** Subject to the smooth running of your file and a sufficient amount available.
*** The money will be in your account within two business days of your request.

BE CAREFUL, BORROWING MONEY ALSO COSTS MONEY.

Ratings and reviews

Avoid this "bank" at all cost. In the app the only thing you can do is look at your account, other than that it can't even perform the most basic functions. Should you have any questions: it is impossible to contact them. If you fill in the online form, you receive no reaction whatsoever. If you call them, they keep you at the line waiting literally and exactly for an hour then someone picks up for a split second then hungs up on you immediately without saying a word. Utter disgrace.

I can't open my App since last week, it keeps giving me an option to enter my contact number, date of birth and postal code. Then I'm supposed to receive an sms which I never receive, so many times I keep repeating even unstalling and reinstalling the app. I called the help center and the person said the technical support will look into it, and said he created numbe. More than a week nothing resolved. When I call they are quick to cut you off, it's really frustrating dealing with rude people.

I hope, I don't have to contact customer service. They are rude even in email. I understand they are obliged to use either French or Dutch (No German), but what I don't understand is how can they force me to even ask my question in those languages. Seems just another excuse to not provide service. Of course you can respond in Dutch, but do you even have the intention to answer? FYI, I am free to ask the question in English and you are allowed to answer in Dutch.

What’s new

2.6.1

Corrections de bugs et optimisations.
Vous pouvez maintenant consulter notre politique en matière d'accessibilité.

2.6

Vous êtes déjà détenteur d’une Mastercard Buy Way ? Vous pouvez maintenant alors également consulter vos crédits à durée déterminée en cours, tels que vos prêts personnels et vos ventes à tempérament.

L'équipe Buy Way