![](https://play-lh.googleusercontent.com/a/ACg8ocJnHEOaI5IIz8MnpO6VGyB6XmDLcrhMJKg0FyKbfS7BBjFvYBYN=s32-mo)
Thomas Gillespie
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The app frequently (about 80% of the time) won't load on my Android phone without me restarting the phone. No idea why it does this. Edit: I figured out I can get the app to load properly if I execute a Force Stop on it. It will re-start and load properly. This is better than restarting my phone. To date I haven't had any help from Tech Support, despite a flurry of emails. Lot of chatter, no action.
36 people found this review helpful
Hi Thomas, Thank you for your feedback. We are sorry to hear you are experiencing issues with the app loading on your device. Can you contact our support team at support@townsq.io so they can look into this further and try to resolve the issue for you? We look forward to hearing from you.
![](https://play-lh.googleusercontent.com/a-/ALV-UjWrjp9uHqWOlBWNsNyzIkwMJ2Yw3XY0JG-vyobdjIxoM8in_6w=s32)
billy joe
I don't know where to start with this app. There are so many issues, the user interface is extremely jumbled, there's no way to search posts, the process of posting something is needlessly tedious, as many have mentioned there's no editing or deleting a post, pictures never load properly, the app moves too slow. This app has the potential to be extremely useful but at present using it is a chore. I wouldnt keep it on my phone if it wasn't my HOAs preferred method of contact
114 people found this review helpful
Hi Billy, thank you for your feedback. We are sorry that the TownSq app is not meeting your expectations. We are always looking for ways to improve the user experience. We will relay your feedback to our development team. If you have any more feedback, please feel free to contact our support team at supprt@townsq.io. Thank you
![](https://play-lh.googleusercontent.com/a-/ALV-UjX9xi1Tv_TfjXmPgomzlPNW7ZqeB5XXLkVRItGn0UV9XDld9r8F=s32)
Matt Flores
Bug after bug all year long. This app is a service we pay for yet it's full of bugs. For a while it was duplicating people's post, then it provides you a link but when the app open the window you see says (ooops! Something went wrong) the text also doesn't support copy and paste option. Looking at the screen shots the app looks very professional yet it's full of bugs and lack essential functions also TS support never follows up on any email or ticket created, there's room for improvement.
33 people found this review helpful
Hi Matt, We are sorry to hear that the app is not meeting your expectations. We would love to look into this further. Can you call or email our support team at (844) 281-7128 or support@townsq.io? One of our agents will be happy to help assist. Our support team has been alerted and is expecting your call or email. Thank you.