Thomas Suarez
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Edit: the developer responded and will be making updates to the release schedule. Thank you for listening! -- Email signup kept erroring without even sending me an email, ended up using phone number instead. Now the app won't even load since it says there's a minor update available on the "App Store" (I'm up to date on Google Play). Can't charge my EV if the app forces a version which doesn't exist!
2 people found this review helpful
I'm sorry you had trouble getting signed up! This is helpful feedback and we will be adjusting how we deal with Android staggering updates to different users going forward. If you have any other problems please email us at support@chargelab.co.
Russ Gorham
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It is the only app for Grizzl-E smart charger. It took me multiple tries and internet searches to figure out how to connect my Grizzl-E charger to the app. After install, I've learned the app doesn't tell me real-time charging status or amps of current. It doesn't alert me if it stops charging unexpectedly. I didn't need it for scheduling, so the only useful feature was charging history. I'm returning my Grizzl-E smart charger for a less expensive but more informative non – wi-fi charger.
5 people found this review helpful
Robert Slade
Could never get the app to work because the unit would never connect to the internet. Firmware is out of date as a result and can't be upgraded OTA. Customer and tech support fumbled with attempts to solve the problem, but they didn't seem to understand that I wasn't up to their level. Finally they said it had a conflict with the DNS settings of my network (?). Well, I have no idea how to resolve that. Looks like I bought a feature that I can't use. Ain't technology grand?
3 people found this review helpful