Mitra

Product Engg

About this app

Use Mitra app to manage all your Airtel retailer account & services at One place. Mitra provides a simple, intuitive user interface makes it easy for the retailers to use. Also, there are no usage charges on this app.
Mitra Offerings:
1. Live balance and a notification when the balance falls below the minimum amount

2. View tariff plans of full talk time, top ups, daily packs, SMS, internet packs and roaming packs of not just 1 state but all states in India

3. Live updates of last 20 transactions on LAPU (retailer to customer)

4. Search functionality for searching up to 72 hours of LAPU transactions

5. Raise wrong recharge reversal request and get it reversed within 15 mins of request

6. LAPU purchased from FSE up to 72 hours

7. Keep track of all the commissions received from LAPU at real time and the monthly backend commissions

8. Find status of a customer activation initiated by the retailer

9. Reset LAPU MPIN through the app

10. Send queries/ complaints on FSE service levels at the touch of a button

Ratings and reviews

In this app, all the options are given in one line. Rather, it would be great if all of these were categorized by group and a new interface would be created and used. Like as Bankit App.

Application running & getting open too slow not good developing like before.. All the time should do catche files clear then it's run ok ok then again when we log out & reopen again same problem gets open very slow max to max it takes 20-25 seconds to get open aitelitra app.. To slow on Airtel prepaid sim card internet as well as in Airtel wifi connection also.. In jio fibre & prepaid sim it's getting open very soon less then 10seconds kindly check please this issue...

Your application is too bad i dont like your application on using phone your application need password every time when I open it. And your mpin system is also bad. I suggest you that please remove the password system on your application and make it clean and easy to used. Your application is to much complicated and not user friendly please do work on it thanks