Andrei Tulbure
Very bad app, they seem to have great offers at first, but if you buy a package with 51.000 mb for 30 days and you use them 10 days earlier, you will be able only to use credits for internet and minutes, I used 10 eure credits in 1 day because I had to wait 7 more days until my package will be renewed. Now I have to add more credits.. probably I already spent couple of cents writing this review
2 people found this review helpful
Yuriy Coroli
Incredibly bad app, not user friendly, no proper English translation, instead you get a mix of German and English text. The app does not properly tell you how much megabytes you still have, instead just shows 7000/7000 (examplary number). Is it 7000 left, is it 7000 used, no one knows. No way to top up with an arbitrary amount. When you run out of internet traffic it just starts using your credit money, without an obvious option to cancel this.
21 people found this review helpful
Samy Akrouh
The app is good, simple and not too much extra stuff. Only complain I have is that roaming never works, if you're lucky it will for 5 minutes per day, just to receive some late messages. DO NOT TRUST HoT when you travel, because you might miss a flight or srh worse if you depend on a uber or need internet, because it just won't work. Using HoT feels like going back 12 years in time...
15 people found this review helpful
HoT Telekom und Service GmbH
March 2, 2021
Lieber Kunde! Tut uns Leid, dass Sie Probleme mit Roaming auf Ihrem Gerät haben, jedoch können wir mit unserer Android App daran nichts ändern. Unser Serviceteam (info@hot.at) hilft Ihnen jedoch gerne weiter.