Phil Parks
Once correctly added the app works great. The installation is clear enough but there are two steps that the video does not stress. After you start to pair you must select the blue lock that appears on the app, then Save It. Please redo the video! The lock is really good.
7 people found this review helpful
Ray Pesek
The app does not run in the background so Proximity mode is useless. Can that be changed? Now I have to pull my phone out, find the app, and open the app for Proximity mode to work. But there's no point because I can tap an icon on the phone screen to open the lock. I bought the EM over RV Lock because of Proximity mode but it's kind of useless. Also, can the watch app be set up to work separately from the phone app? Then all I would need to do is wear the watch and Proximity mode would work.
9 people found this review helpful
Egersis Tech
October 24, 2023
Hi Ray, the app is designed to run in the background as long as the user gives grants the appropriate permissions when requested. Can you please reach out to us at customerservice@bauerproducts.com and provide information on the phone model and what version of Android you are running? Also, make sure you have granted all permissions in the app.