Hc
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I use this app on a Galaxy S22 ultra. The stylus is one primary special feature of the Ultra models. . . . This app goes silent for a full 5 seconds whenever the stylus is inserted, and again, silent whenever the stylus is removed. . . . No other app on my S22 ultra has such a dysfunction. . . SLIDERS: This app has many sliders to increase or to decrease a setting. Suggestion: Add + and - buttons to each slider. I would like to tap + for one step up, or, to tap - for one step down. Thank you. Hc
1 person found this review helpful
Cochlear Bone Anchored Solutions AB
October 30, 2024
Thanks for taking the time to let us know about your issue Hc. We’re sorry you are experiencing this. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service
SmartBlox
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It works, sometimes. I have two Baha 6, and it connects to the app sometimes. Listening directly into the hearing aids is nice, but it won't connect to the app when one of the hearing aids is off. I wish it would just connect to the already online one. When changing the mode, it switches back to the original after a few seconds, which becomes irritating. For the amount of money spent on these, it really isn't worth it.
7 people found this review helpful
Cochlear Bone Anchored Solutions AB
July 29, 2024
Hi SmartBlox, sorry you’re having trouble – we would be happy to help! Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. Thank you for taking the time to reach out to us and we hope to be able to resolve this issue. – Cochlear Customer Service
C Gordon
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I contacted Cochlear support and they couldn't help. Don't assume that just because your phone can download the app that your phone will be able to stream sound from your phone. There are very few phones that it will work with for that. I should be able to customize the background. And every time I want to change the volume I have to wait 30 or more seconds for the app to open. It also drains my phone's battery. There is no reason not to have volume control on the Baha itself like they used to.
7 people found this review helpful
Cochlear Bone Anchored Solutions AB
June 26, 2023
Thanks C Gordon for sharing your experience. We’re sorry you are experiencing this issue. Your review will be passed to relevant teams that would be keen to hear about your experience. Should you have any further feedback, please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details.