Comcast Business

Comcast Business

About this app

AVAILABLE TO COMCAST BUSINESS CUSTOMERS

Access your Comcast Business account anytime and anywhere with the Comcast Business App—an innovative, all-in-one tool designed with your business in mind. With streamlined navigation and an intuitive layout, the Comcast Business App makes it easier than ever to manage your account on the go, right from your mobile device.

With the Comcast Business App, you can:

• Manage your account details
• View upcoming service appointments
• Pay your bill, view past invoices, and manage your payment methods
• Enroll in Auto Pay and Paperless Billing
• Manage WiFi networks, hotspots, and more
• Set up notifications for billing and service requests
• Stay up-to-date on your service status
• View your TV channel lineup
• Forward calls to your home, mobile phone, or colleagues with Call Forwarding
• Troubleshoot technical issues in a few easy steps
• Access Comcast Business Support
These features are available to Business Internet, Business TV, Business Voice, Business Voice Mobility, Business VoiceEdge™, and/or Business VoiceEdge Select™ customers and will vary depending on your services.

Comcast Business Voice Mobility, Business VoiceEdge®, and Business VoiceEdge Select™ customers can also:

• Easily host a conference call for up to 50 participants (Business VoiceEdge® customers only)
• View recent calls, listen to and manage voicemail, and customize greetings
• Make outgoing calls through the app to display your business phone number on caller IDs
• Quickly transfer calls to colleagues or third parties
• Forward calls to your home, mobile phone, or colleagues with Call Forwarding
• Quickly move active calls to your Be Anywhere devices and desk phones
• Select the phones that will ring on inbound calls by managing Be Anywhere devices
• Easily manage security settings

These features will vary depending on your services.

Ratings and reviews

Nice functionality, but has some bugs on Android. The biggest bug is that randomly the notifications turn themselves off on their own. Sometimes, the toggle switch will show it's turned off, but typically I have to toggle off then on to get it to work again. That doesn't always work though.

They took what was a good, serviceable app and turned it into a horrific mess. Ability to log in is inconsistent. Notifications come every call I send or receive on my desk phone, which clogs up my notifications and drains the battery on my phone and smartwatch. I'm deleting this app until I see it has been fixed. 2020/04/04: The app is much better functioning now.

Since November 13, 2018, the Anywhere Phone is not working any more. Talked to Comcast numerous times, always having to explain the whole mess from the beginning, only to have the phone agent "try" a few things, to no avail, of course. I probably had 5 work order tickets opened, and each of them closed stating the issue is fixed. BS, nothing is fixed!!! The same problem, the feature rings the number I am trying to call only once and then hangs up! The one thing I noticed is that when I try to call a Verizon Network number, the Anywhere Phone works. Trying to reach AT & T or TDS numbers, it hangs up. I told this the last phone agent i spoke with and his reply was :" Hopefully the app will fix itself" Really?? Unbelievable! The Anywhere Phone feature was the only reason I got Comcast Business Voice.

What's new

In this latest update, we’ve made some enhancements and minor bug fixes to improve your overall app experience.