Chris Farrow
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Update: despite some improvements, still the worst app on my phone, by far. User interface is terrible, like they've never actually tried to use the app themselves. Heaven help you if you accidentally push the back button or if there's the slightest problem with your Internet connection, it'll forget everything you entered and make you re-enter it all. Would give 0 stars if I could.
23 people found this review helpful
Rin Leaf
I've been waiting for it to update for over a day. It won't even let me log in. It's crazy how a medical app is so poorly made. Even when I can use it, sometimes it won't save data and it crashes if I just go through the menu too quickly. I tried reinstalling but now I need to reenter my login info. I forgot my username. I tried to recover it and now it says there's an error. All my info is correct. I can't call support until morning. Sick people depend on this app so why is it so bad?
2 people found this review helpful
LM Jones
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5/31/24 Can't save my data. This app is unstable and needs work. Still. 2/8/22 No room for error, can't correct information. Have several sessions that require additional information apparently, but I don't know which ones they are, and I don't know what they want. And I've had multiple instances where there was an update, according to the app, but there is no update in the Play store. I wouldn't release this app if I was the product owner.
9 people found this review helpful
Hello, we are sorry to hear that you have had this experience with our app. We are constantly working to improve our app to provide you with the best possible experience. Thank you for your patience, and please know that we are always a call away at 833-803-5542 if you have ideas on how we can improve. - The DCC Team