3.5star
5.5K reviews
Government
info
500K+
Downloads
Everyone
info
About this app
DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students. The App creates an added sustainable value for all stakeholders.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.5
5.42K reviews
Ricardo Jr Vismonte
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July 20, 2024
Bill Payment yet to be updated even after making payment on it, the app shows that I still have a balance to pay instead of zeroing the amount post payment. I can share some screenshots if needed too. Feel free to reach out.
1 person found this review helpful
Dubai Electricity & Water Authority
July 22, 2024
Sorry for the inconvenience. In order to serve you better, please send your contact details along with the issue details to our Customer Care Centre at customercare@dewa.gov.ae and our team will be contacting you soon.
Asjid Semab
- Flag inappropriate
June 23, 2024
If you live in Dubai don't buy EV car because in Dubai DEWA provide world most lower quality charging station mostly charging station not working and no have any other options in Dubai for charging. DEWA service team tomuch slow for example 1 charge repair in 3 to 6 months. I don't know DEWA why do that why not install good quality charging station. limited opinion and bad charger mostly c damage car battery.
2 people found this review helpful
Dubai Electricity & Water Authority
June 24, 2024
Sorry for the inconvenience. Please note that your comment is acknowledged and will be forwarded to the concerned team. Also, Through DEWA Website and Smart Application users are able to locate DEWA Green Charger stations and status. For more information, please contact our customer care center on 04-6019999. Your Happiness is Our Priority.
N Q
- Flag inappropriate
January 4, 2022
App keeps asking for weird permissions. Why does an electricity company need access to GPS, location, contacts, entire phone storage. The UX of the app is extremely convuluted. Rather than having a simple interface to pay a bill in 20 seconds, you get lost in logging in every time and following through a horrendously complex menu to get to pay a bill. The developer had absolutely no clue what user privacy or UX design actually is.
81 people found this review helpful
What's new
New:
Move Out (Reschedule and Cancel service).
Enhancement:
EV Green Charger (Information)
EV deactivation service (OTP implementation)
Refund service (IBAN refund enhancement)
Move Out (Reschedule and Cancel service).
Enhancement:
EV Green Charger (Information)
EV deactivation service (OTP implementation)
Refund service (IBAN refund enhancement)