![](https://play-lh.googleusercontent.com/a-/ALV-UjUS6Sh59j3ia6aV2VVKdirYZWUMPQw9eS-lO4o4Y1vdUAt_wNCecg=s32)
Herold Boursiquot
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I usually don't share negative reviews. Please replace with previous App as soon as possible. The current version is the worst I've experienced. It's sending negative signals about Digicel quality of service. It's not connected to my contacts and I'm being charging even for calls that go straight to answering machine. The balance is not automatically refreshed. The interface is simply ugly.
14 people found this review helpful
Digicel Caribbean Limited
December 20, 2023
You can access your contacts by using the contact icon to the left of the phone number field on the home screen. If your call connects to a voice mail our automated attendant you will be charged for the call because it is considered a connected/completed call. There is a new version of the app that should address your balance and other issues.
![](https://play-lh.googleusercontent.com/a/ACg8ocLSXBnV_kcVyC7AGinuDBIo7tyWnzRcPvMdlFET4-7pZPxCCg=s32-mo)
Donna Medford
When I first got the app, I thought I could use it while in Trinidad, but found out that the Digicel International app is for use in the US. Now I call my mom when ever and don't have to jack up my cell phone or landline bill with international calls which could be very costly. I love that Digicel has this international plan, the rate is good. Also, I have the convenience to reloador top up without leaving my home. My Digicel customer service experience was good so far. I would say get the app.
36 people found this review helpful
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
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Definitely nice having this app. The calls doesn't drop or tries to reconnect during calls. The calls are crystal clear as if you're dialing through a regular phone. Love having the automatic reload! I definitely have recommended it to others. I have only used it to call Jamaica because that's where my family is but you can call wherever you need to and you can check the rate per minute before calling. $0.20 cents per minute for calling cells in Jamaica.
153 people found this review helpful
Digicel Caribbean Limited
April 22, 2020
Hi Simone. Thank you so much for your review and feedback. We are so glad that the app is able to help you stay connected with crystal clear calls to Jamaica. -The Digicel Call International Team.