JBprop Prop
This app is complete garbage. Notification feature doesn't work past a couple hours and then you must log back in.....why??? No one is going to log in and complete work orders for me!! Get rid of the timeout feature or make it OPTIONAL. Filters are terrible compared to desktop also. The past week I am completely unable to even open the app. I have to drive back to my office each time I need to check my team's work or fill anything out. If o could give ZERO STARS, I absolutely would.
7 people found this review helpful
Brightly Software
April 28, 2023
We are always working to improve our users experience in the mobile app. We will share these areas for improvement with our product development team. As for your issue with opening the app, please contact our support team at support@brightlysoftware.com or 877-655-3833 so they can help you or share the details with our development teams to resolve.
James Reeves
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Updated Review: The app has been a lot more stable as of the last few updates, you are able to now edit parts that don't involve your actual inventory level, so you can make minor changes with the phone or tablet. What I would like to see is the ability to print labels from a mobile device via Bluetooth printer otherwise you are forced to use the desktop website on only desktop itself I haven't tried it on a mobile yet. There are a couple of more barcode/label things that could be better.
2 people found this review helpful
Brightly Software
July 14, 2023
Hello James, We are sorry you have ran into issues with the app. Our version 2.24.1 release should have resolved the errors you were seeing. Please try upgrading to that version. If you are still running into issues, please contact our support team at support@brightlysoftware.com or 877-655-3833 for assistance.
Thomas Deters
Please oh PLEASE get rid of the login timeout. The notification feature could be so useful, but it's useless right now because you get logged out after a few minutes of inactivity. Logging back in is annoying as is. The app also needs a major UI uplift. Just by the splash screen, you can tell this is optimized for older 16:9 phones and everything stretches on even newer budget phones. The constant crashing is SUPER annoying, which logs you out, again, which is VERY annoying.
17 people found this review helpful
Brightly Software
December 17, 2021
Hi Thomas, our development team is currently working to resolve the timeout issue. We take our user feedback very seriously and keep it in mind as we make future improvements. If you have any other issues, please reach out to us at support@dudesolutions.com or 877-655-3833 (DUDE) so that we can help address them. Thank you.