![](https://play-lh.googleusercontent.com/a-/ALV-UjVQqyc-Lq9ubdnxlJInOpbCw2hH6aK32Q2mm0gnoHPQyH3Wx3Yltw=s32)
Franciska Halim
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Horrible experience. Terrible drivers, terrible customer service. Took one hour just to get a cold drink delivered! Now it's become just flavoured water! On the map it showed driver was driving around the area, sometimes they even got further and further not sure what the heck they're doing. Tried calling the driver several times but he switched off his phone! And customer service is unresponsive and useless. Please remove this app from existence so no one else can use it.
40 people found this review helpful
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
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The app has improved a lot since I started using it. But it still needs to be clearer on delivery times. A driver can pick up 5 orders and you don't know where you are in the queue. So delivery time can be 15 min from pickup up to 1hr! Uber eats / Deliveroo don't have the excellent range that Easi has. Although their apps are a little more polished and delivery times are faster and clearer.
20 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjWM9c0-R4CqfrQKcwb0WkdASZuPGQxGTFAi_GV7IO_UUtNh74Km=s32)
Fang
This is honestly one of the worst apps I have ever used, and is pretty much inferior to other delivery apps (like uber or deliveroo) in every single way. I use it because some restaurants will only deliver via this app. Honestly, why would a restaurant do this and force their customers to use such a bad app? The app has constant pop up ads, it's unclear how much the delivery fee is, lots of menus are not in English, it's impossible to input an address except using their address select tool which is broken and will pick incorrect addresses. Half the voucher codes they advertise don't work, parts of the interface are not in English, and on top of that the app is slow and constantly bombards you with 'special offers' (aka advertising). Install it when you need to order something and then immediately uninstall it!
9 people found this review helpful