My FirstMedia

2.3
18.3K reviews
1M+
Downloads
Content rating
Everyone
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About this app

My FirstMedia is a one stop selfcare app to manage your FirstMedia account with the following features:

a) Manage your First ID profile

b) Check Billing Status and your Package Info

c) Find out your Current Network Area Condition

d) View Troubleshooting Guide (Selfcare) to fix most common problems

e) Make Payment Online

f) And Many more...


Recommended Specification for using My Firstmedia:

a) Android Version: Lollipop or later
b) RAM: 2 GB or bigger
c) Storage Disk: 8 GB or bigger
Updated on
Jul 30, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.3
18.1K reviews
d masayu
August 3, 2024
Useless, not real update, Fita not helpfull, and last slow respond. Internet mostly broke down along july and august 2024, channels are missing.
5 people found this review helpful
Linknet, PT Tbk
August 5, 2024
Hi First People, terima kasih atas responnya. Jika ada pertanyaan atau keluhan seputar layanan, mohon dapat disampaikan melalui http://bit.ly/FirstMedia-support. Kemudian, untuk melakukan pengecekan tagihan atau status area bisa dilihat melalui https://cek.firstmedia.com.
Desy Desy
August 5, 2024
ERROR ..CAN'T OPEN THIS APP, ALWAYS SAID "PLEASE UPDATE YOUR APP" BUT STILL CAN'T OPEN. ๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘ŽPLEASE FIX THIS PROBLEM THX
1 person found this review helpful
Maya Maya
August 1, 2023
I often have issues with the connection. It can happen several times in a month. When there's a connection issue both while using mobile and laptop, connection isn't as good as my XL mobile data it's far much better, stable, and rarely has issues. The app is not better, errors, super slow. What's more disappointing is the Customer Service experience. Worst I've ever had. They're robotic, just use emplate, not detailed, not own the prob. Never make any follow up, not to mention go extra miles.
67 people found this review helpful
Linknet, PT Tbk
August 3, 2023
Hi First People terimakasih atas respon nya jika ada pertanyaan atau keluhan seputar layanan kami bisa di sampaikan melalui http://bit.ly/FirstMedia-support dan untuk melakukan cek billing atau status area bisa di cek.firstmedia.com

What's new

๐Ÿš€ New Update for MyFirstmedia! ๐Ÿš€

๐Ÿ“ Improved Customer Service Survey! ๐ŸŒŸ

Weโ€™ve enhanced our customer service survey to make it more user-friendly and efficient. Your feedback helps us improve and provide the best experience possible.

Update today and share your thoughts! ๐Ÿ’ฌโœจ