Mobile Link for Generators

Generac Power Systems, Inc

About this app

With Mobile Link, you can harness the full potential of your generator, and propane tank, from anywhere, at any time, directly from your smartphone or tablet.

Key features include:

Monitor Real-Time Status: Instantly view your generator's current operational status and upcoming maintenance requirements.
Customize Notifications: Set personalized alerts to keep you informed about changes in your generator’s status.
Track Maintenance History: Effortlessly log and manage detailed records of your generator's service and maintenance.
Adjust Settings Remotely: Schedule your generator's exercise routine from anywhere to ensure its readiness.
Gauge Fuel Levels: Keep tabs on fuel levels to guarantee uninterrupted power supply.
Reach Out for Support: Connect easily with certified Generac dealers for expert service and maintenance.
Upgrade for Better Coverage: Enhance reliability and coverage by upgrading to cellular monitoring.
Sync with ecobee: Integrate with your ecobee thermostat for enhanced, in-home visibility of your generator's status.

Compatible with a selection of automatic home standby generators from Generac, Centurion, Honeywell, Eaton, and Siemens, the Mobile Link service and app are tailored to give you control and confidence in your home's energy resilience.

Ratings and reviews

Very unimpressed given Generac is supposed to be the leader in home standby generators. You have to put in your full name, phone number, and address every time you open the app. Many times it reports incorrectly what the status is. For example, I'm standing by the unit and it says it is ready, but the app reports it is turned off and won't start in an emergency. Sometimes restarting the app helps, but not always,and, of course, you have to put in all your info each time you restart the app.

Setup is not easy. Took three times to create the account. Took three more times to get generator connected. The support desk was very little help. The apps UI is very poor and doesn't use keyboard commends (Go, Enter) so clearing the keyboard to move around the page was a burden, as well as Continuing through the pages. Such poor effort for such a modern company. If GENERAC or the MOBILE LINK team needs a UI programmer - GET ONE WITH EXPERIENCE on both APPLE & ANDROID! They hung up on me!

04/02/24...I received an email that an update will be coming out the end of April, & I wanted to make sure the app was set up to automatically update. I tried several times to open it, & It either showed connecting to Mobile Link while shaking like it was having a seizure, & it never opened, or the page just went completely black, & if I tried to go back, it wouldn't do anything, & I had to close it completely. Hopefully, the update will be an improvement, if it even updates. Not impressed!!!

What's new

Bug Fixes