Naturgy Clientes

Naturgy Iberia SA

About this app

Naturgy Clients is the app with which our clients easily manage everything related to their contracts. The app also has content for users who are not clients, such as the rate advisor and the power advisor, in addition to being able to check the status of their contract.

The app has easy access to the procedures most used by our customers, such as being able to read gas, request a power change, change bank details, consult the summary of your invoices, download invoices in PDF or pay online invoices that may be pending, among others. You can track any new energy procedure or contract that you have done online.

Discover the personalized Rate and Power Recommender, as well as a Solar installation simulator to discover your savings and installation possibilities in your home.

You have the Advantages and Promotions just one click away for being a customer, so you can take advantage of them and save.

And also, 24-hour attention with our virtual assistant, Pepe, who will answer all your questions in a personalized way.

Download it now to see everything we offer you!

Ratings and reviews

Hello, You should consider disabling the mandatory requirement of having WiFi turned ON at all times. If WiFi is disabled, the app does not start. Can you look into that and change the behavior? Otherwise, the app complies with what is required.

Can't register, and no info on why. Unresponsive. Also after restart. [Update, 5 months later] Tried installing it again 5 months later and they still haven't fixed it. Also ridiculous that it asks for nationality. As I have an ongoing contract with Naturgy why would the app ask for nationality?

Useless, I haven't seen anything so unresponsive in a long while. I don't think it's gone through QA at all, I can't explain why the app would be so badly done or its functionality hit or miss otherwise. Do *you* use it? I'm sure there'll now be the typical reply asking me to fill up a questionnaire on why it didn't work "for me" or why is this "my experience" like the rest :D, are you even reading what we write? Most of the malfunctions were already detailed by other reviewers... Get to work..