My HKBN: Rewards & Services

Hong Kong Broadband Network Limited.

Contains ads

About this app

A feature-rich online customer service assistant designed to help users easily manage their HKBN account and connect with their friends. By using this app, users and their friends can also receive our latest offers and free services!

Ratings and reviews

Out of 4,300+ reviews, only TWO are postive. That should say something about the state of this app. I hate the forced updates, just eat up my data for no good reason. There's barely any visible change, and finding the bill when UI changed was a hassle. Still not used to it. I just want to check my bill is all, why does it have to be so hard?

Too crowded advertising. The 2Gbps upgrade is not a full network speed but rather only on WiFi's ideal throughput or hardware and gadgets performance. Can't take advantage of the speed upgrade for online gaming. Hopefully, they can correct this to a true fiber network upgrade.

Highly unusable app. Still struggling to see where can I open the full bill statement. Need this basic option upfront rather than hiding somewhere where user cant see. Stop telling us to refer it to others by giving vouchers if we can't even find my bill easily.

What's new

What’s news
One time password reminder and the countdown has been enhanced to provide better customer experience.