Kasumi Yae
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Doesn't let me make transfers, can't even check the details of my transactions, can't see the rewards page, can't link my external account to it for easy transfers. I have installed and uninstalled but still no progress. This banking app is just straight up TRASH. I hate it. When was the last time this app was even fully updated and improved? I don't see NOTHING. Please fix all the problems I just listed. Thank you have a good day.
17 people found this review helpful
A Google user
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Works ok. Login is a hassle first couple times, and I needed to disable and re-enable fingerprint login for it to work. I like the customization of the snapshot feature. You can choose which account balances can be previewed without logging in. Back arrow is unpredictable. If right after logging in, you open HVPay, then press back, as there is no other way of going back, it will close the app entirely. Not very professional. The older app worked better even if it was a bit clunky.
9 people found this review helpful
A Google user
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Check deposit system worked flawlessly on the old app, and now it doesn't work at all. Tried with flash on and off, any image I take turns all dark and isn't accepted. Also super annoying that I have to click a fingerprint icon to log in with my fingerprint. Should just automatically allow it like the last version did. Seems like we're taking several steps backwards with this new app. If the check deposit issue doesn't get resolved I may need to move to another bank since I use it all the time.
12 people found this review helpful