
Sonic Jammy
The new update just deleted my connected devices, and now I cant even reconnect it (i probably have to try later). Always having problems with the connection with my ceiling fan, either it's nor working for some reason and it starts working after a while without doing anything. From my 2 year experience with the product, it's cheap, but it's not worth

Michael Lisboa
- Flag inappropriate
- Show review history
What a terrible app. Totally unusable. You have to logon every. Single. Time. Also, when trying to connect to your smart home it says the username or password is wrong. It's NOT wrong. This dumb app is too focused on trying to sell people more products, but it doesn't even handle the most basic functionality. *Edit Couple of days later this app is infuriating. I decided to delete my account from their system to try again, but now it will take 72 hours to create a new account!
4 people found this review helpful
CREATE Software
January 7, 2025
We are very sorry to hear that you are experiencing problems with the App.
We kindly ask you to try to reset your password. In case the error persists, please send us an email to app@create-store.com with more information about the bug and screenshots so that we can investigate the bug. Thank you very much!

Carlota Figueiroa
The app was decent until the last update of September 3rd. Now my netbot no longer recognizes the map which causes it to clean only part of the house and wondering all-round aimlessly trying to look for the charger. Worst part? Thanks to this new update I can't even reset the map. Same message appears "map drawing", which was appearing before I tried to reset the map btw
2 people found this review helpful
CREATE Software
January 7, 2025
We are very sorry to hear that you are experiencing problems with the App.
Please update the app to the latest version, the bug should be resolved.
In case the error persists, we ask you to please send us an email to app@create-store.com with more information about the bug and screenshots so that we can investigate the bug. Thank you very much!