A Google user
The ability to add bar codes to Equipment and Parts Inventory directly from the app, is game changing. Really appreciate being able to update parts stocking levels right from my phone. The other mechanics can also scan parts the are using for repairs. I also heavily use the photo attachments, allowing me to capture "before and after" shots of the problem. This has been extremely helpful documenting what work is needed, and has taken place.
3 people found this review helpful
A Google user
User support is non existent, always closed during their posted open hours. Constant sync errors with server. You have to continually reinstall in order to get it to sync. App is very slow and unresponsive at times. It's a good idea in theory, but it takes longer to get a workorder successfully completed and synced than to do the actual work. Implementation of the checklist system for inspections is poor. There is also no way to filter out old completed workorders from your work list.
3 people found this review helpful
A Google user
Although initially excited about purchasing Manager Plus, we’ve been disappointed since we started using the product. The product development people and sales people don’t communicate well. App features that were “included” during the sales process have been and are being removed. Calling tech support is not very helpful. We're not quite ready to scrap it and go elsewhere, but getting there.
2 people found this review helpful