Adria Nicole
Wish I could give zero stars! Paid for a year subscription, which is not cheap, and haven't been able to use the app on any device. I keep getting prompted to start a subscription before I can watch anything. I'm certainly not about to pay again and I've had no reply from cust. service but a canned response email and no follow-up. Lack of support seems to be a major issue looking at the other reviews. Absolutely disappointed and frustrated and cannot recommend.
5 people found this review helpful
Codename: Duchess
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Content is amazing! App and Customer Service - not so much. Old app was full of bugs, but had the option to download and view offline. The new app has fixed some of the bugs, but done away with the offline viewing. Customer service and tech support is awful. I have jumped through the hoops of reinstalling, clearing the cache, using wireless vs mobile data, hopping on one foot during a full moon, and finally the just stop responding. Again, the content is exceptional and worth 5 stars alone!
4 people found this review helpful
Frankie Radosevich
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For the past week, when ever I select a show to watch, I get an error message that says expired go back and try again. When I try again, I get the same error message. I have not received an update for this app. I even uninstalled and reinstalled the app. I am still unable to watch a performance on my Smartphone or Chromecast.
18 people found this review helpful
Marquee Arts Ltd
December 21, 2021
hi frankie! please write to us in customer support and we will check this out for you :)