![](https://play-lh.googleusercontent.com/a/ACg8ocIrYMcS7sm8OWi98moI9hj_lytWssaxcYecgIUMnNmSz56lzw=s32-mo)
Joseph Kociuba
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Connection is a nightmare. Worked for a while. Now won't connect. Reinstalled and still won't connect. Edit. My response to the inquiry "I'm sorry to learn...." My dolphin lost connection to my app. The first time I connected it, it took an hour of trying and retrying until the app finally picked up the unit. Your QR code sucks. When you scan it, the blue processing circle shows up on the screen and just spins and spins. I can scan the QR with my normal camera just fine and it picks up t
17 people found this review helpful
Maytronics
August 15, 2022
Hey Joseph Kociuba,
I'm sorry to learn that you feel that way.
I would like to discuss this further with you so that we could look deeper into this and provide assistance - could you please contact us at Dolphin.app@maytronics.com?
Thank you!
![](https://play-lh.googleusercontent.com/a-/ALV-UjVU5l0Z7B-rjSl1Bva2ZmNgpwvgKw742c1x6JnDPnStxREiNRXJkg=s32)
John Zimmatore
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At this point, I cannot get out of setup. I connect to the robot via Bluetooth, but can't get to the step of connecting to WiFi. After naming the robot, the app disconnects from Bluetooth and sends me back to the beginning of setup. Ironically my WiFi network recognizes the robot if I look at devices. This app needs a way to manually set up Bluetooth and WiFi. I appreciate trying to ease setup, but it needs to work!
8 people found this review helpful
Hello John, we're sorry to hear you are experiencing issues with the app.
Please reach out to us with photos of the connection process at wecare@maytronics.com and our pros will look into this matter with you.
![](https://play-lh.googleusercontent.com/a-/ALV-UjUnkkJ35vxAzimRg_jjzWuePFhSJnE78XTvJCbLAukx98D4GcKZVA=s32)
Paul Quinn
I only use this app to start/stop my Sigma robot and see how much time is remaining. The scheduling feature is out because I don't leave the robot in the chlorinated pool 24/7. The mode selection is out because the Sigma only has one mode (as far as I know). Finally, the manual control with the app suffers from latency issues between your mobile and the robot. Minus one star for that because it would be nice to be able to use responsive manual controls at the end of a cycle, bring it closer to you so you can pull it out of the pool. So, of the 3 functions relevant to the Sigma, two work fine (start/stop and timer) and one is problematic (manual control). App setup went fine. Have not experienced any crashes. I assume the experience is going to vary by robot. This review is based on the Dolphin Sigma.
13 people found this review helpful
Dear Paul Quinn,
Thank you for bringing this matter to our attention.
We appreciate your feedback as it always helps us improve, and shall you need any assistance, you're welcome to reach out to us at Dolphin.app@maytronics.com.
Thank you once more!