MyMelita

Melita Ltd

About this app

Free to download, quick and easy to use.

Simple registration for all Melita customers.

Check your usage: instantly see your usage and history across all your services.

Check your service: if you’re having problems with a service, instantly run a full suite of diagnostics – any issues will be automatically reported to our technical support team.

Adjust your services: add faster internet, another mobile, more TV channels, or suspend or terminate individual services or your whole account – all in one place.

Chat online: responsive customer support – the quickest to get your queries answered.

Control your account: easily pay your bill through our secure and certified payment portal, see your balance, view or download previous invoices, set up or cancel a direct debit – all in one place.

Ratings and reviews

Slow and buggy app, customer support chat is a complete disaster. It's like you're talking to a bot from 15 years ago. I can't believe there's actual gainfully employed people on the other end.

The app is really slow and not very innovative. To pay a bill or top up there isn't even an auto fill option for your credit card. Having to type it in every time is very inconvenient especially coming from such a big company.

Disappointed with the app.😩😩😩 At the end of contract, one no longer gets access to the account from the app and since Melita decide to deduct the full monthly amount from the bank, instead of a pro rata, 🙈 ends up with pro rata credit on the Melita account (which can't be accessed anyway)🤌. To get the refund, there's no online form option and one has to print the form 👀and send it to Melita by email or in person. 🤦🏻‍♂️😣🌲🌍🌎🌏 Where is your environmental responsibility?🤑

What's new

- Fresh New Look: We've given the app a complete visual makeover! Enjoy a modern and sleek design that enhances your overall experience.
- Enhanced Security: We've implemented important security updates to keep your data safe and secure.
- Stability & Performance: We've made several under-the-hood improvements for a smoother, faster, and more reliable app experience.

Update now to enjoy the latest features and improvements!