Andrei Boutyline
Works but terribly designed. When you park, you have to go through unnecessary slow screens like selecting "new session", waiting for list of spots to load, and multiply confirming payment. This should be a 1 screen app: if no session is running, app should go straight to parking space entry. This should be simple fast typed entry without user waiting for server to pull up list of numbers (which is currently slow and extremely unreliable.) Choosing space should immediately charge default card.
1 person found this review helpful
Scott Lerner
Poor User Experience The app has MFA, but doesn't let you paste the 6 digit codes. There's is no third party wallet integration, which would be ok if I could at least choose from my Google Wallet credit cards to add to my account. Nope, that's not available, you have to take our you physical card and type in every detail. Hitting the back button at any time restarted the entire transaction. It was unclear that I was loading a wallet. Not friendly to visitors just parking 1 or 2 times.
3 people found this review helpful
M. R. Milner
Updated app stinks bad. All the positive reviews are from when the app was simple and streamlined. Used to work perfectly. Enter your space, enter the time, pay, done. Now, they've made it much more complex with features that just don't work. Why the imprecise slider? This is just an awful user design. Congrats A2. You got taken by a firm selling you "improvements" that aren't. Bite the cost and revert back and hopefully whoever made the change learns that the enemy of good is perfect.
13 people found this review helpful