Victorio R
Somehow suddenly for the last few months i can't place order to my favorite restaurant anymore, it just direct my order to nearest PHD that much further from my favorite restaurant without even giving choice like it used to be. And the menus that i want are only available on the restaurant, not on PHD at all. Other thing is: do you realize that on Inbox tab, the edit/delete button on the top right are just straight up useless? I have to delete every single messages there one by one. Not cool.
PT. Sarimelati Kencana Tbk.
June 17, 2024
Hi, Victorio R! We do apologize for the inconvenience, PHD and Pizza Hut used zone system for delivering that caused the coverage area was restricted. the suggestions and comments submitted will be taken as reference for our service improvement in the future. Hopefully we can provide a better service. Thank you.
karada kushii
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Updated review. 5 stars for you! This app works really well after view years complaining about how hard to click the address. They significantly upgrading the app and even now after we ordered, the staff will call right after the order submitted to confirm our order (too many order, hehe, sorry).
6 people found this review helpful
PT. Sarimelati Kencana Tbk.
October 14, 2018
Dear Karada Kushii,
We are sorry for any inconvenience. Would you please send us your contact number to our email address at csc@phd.co.id in order to follow up this matter.Thank you
Jeny Tandiarang
It makes the process of ordering and delivering pizza much easier. However, this app should provide direct chat so we can ask some unclear information to the store
1 person found this review helpful
PT. Sarimelati Kencana Tbk.
June 9, 2024
Hi, Jeny Tandiarang! Thank you for your review, for your information, we have been Live Chat Fitur which connected directly to our Whatsapp and can be accesed on 'Account Button'.