A Google user
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Just loads forever. I need this app for exactly one reason: to deposit a cheque, and I can't do that now. Edit: The trick is to clear your application cache and data. Leaving this at 1 π because this still needs to be fixed. Edit: Okay... I didn't think the web/desktop version had check deposit because none of my other banks did. You get some stars back for that, Stanford. (thanks!)
11 people found this review helpful
Stanford Federal Credit Union
January 9, 2019
We apologize for any inconvenience. Our team is working diligently to fix this issue. In the meantime, please use your desktop or mobile browser. For check deposit, please login using desktop. Thank you for your patience.
Armand MacMurray
Some things work fine, but some lesser-used features, like linking an external bank account, are only half-implemented?! For example, app actually says "A bunch of agreement verbiage goes here." instead of showing the agreement text. Clicking continue button results in infinite swirly wait icon instead of doing anything. More testers needed, please.
5 people found this review helpful
A Google user
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The app won't open. Did previously so I chalk it up to SW. Called the credit union and asked if they had this feedback from others. I expected them to have a response, but instead nothing. This is lame. Your upgrade didnt work! POST A NOTICE so people know. And I agree with Christina. Time to close. I've expected more and this isn't the first blunder with them.
8 people found this review helpful
Stanford Federal Credit Union
January 9, 2019
We are sorry you are experiencing these issues with our app. Our team is working diligently to update our mobile app. In the meantime, please use your desktop or mobile browser. For check deposit, please login using desktop. If you have any further concerns, please give us a call at 1.888.723.7328