SUBARU SOLTERRA CONNECT

Toyota Motor North America, Inc.

About this app

Created to provide a more convenient way to manage your vehicle, the SUBARU SOLTERRA CONNECT(TM) app gives you even more ways to stay connected to your Subaru Solterra.

Companion Wear OS App provides convenient way to operate Remote Services*.

Remotely start/stop, Lock/Unlock your vehicle(1)(2).

Featuring our range of Connected Services(1), simply sign up to activate and manage your vehicle’s Connected Services and enjoy features like:

Remotely Start/Stop your vehicle(2).
Start your vehicle and adjust your climate to cool or warm the interior. (WearOS App-supported)

Lock/Unlock your doors
Not sure if you remembered to lock your vehicle? Not anymore. Remotely lock and unlock your doors and receive confirmation once the action is complete. (WearOS App-supported)

Electric vehicle features
View EV range and charging status.

Guest Drivers Alerts and Notifications
Set predetermined driver privileges by activating the Guest Driver Profile in your app and get notified if limits are exceeded.

Vehicle alerts and health reports
Check your vehicle alerts and see your vehicle’s health status in just a few taps.

Last Mile Navigation
Get directions sent from your vehicle to your smartphone via the SUBARU SOLTERRA CONNECT(TM) app to get you the final steps of the way.

My Destinations
Save your favourite destinations (like home or work) or search for one and send it directly to your vehicle’s Cloud Navigation(3) from your SUBARU SOLTERRA CONNECT(TM) App.

User Profile
With User Profile, your preferences are automatically saved to the cloud and loaded to your vehicle when your profile is selected. Save personal preferences like language, map settings, day/night display mode, favourite destinations and more.

(1) Available features vary by vehicle and subscription type. All Connected Services are provided by Toyota.
(2) Remote services: Be aware of vehicle surroundings. See Owner’s Manual for limitations.
(3) Cloud Navigation requires an active Drive Connect subscription.

Ratings and reviews

The app asks for two permissions I have already granted it each and every time I open the app. The remote key function does not work at all even after hours on the phone with support (seems to work for the iOS app, not Android). And once your free subscription expires, the app is completely useless. You cannot even see the battery status without paying a monthly fee. Also, there is no way to "share" with your family/partner which seems like a big miss.

The app is show but ok, although every time I try to verify my device for the digital key feature I get 'internal server error'. While there seem to be a lot of problems with digital key according to user reports, I didn't see anything about my error, depriving me of failing to set it up for some other reason.

Garbage! Absolute garbage! Doesn't work, won't open, just white screen with Subaru emblem. Have called them 10 times. Same runaround. Tell me to clear cache, uninstall, reinstall. Nothing works. Out of the 100 times I've tried it it has actually allowed me to see my account/vehicle twice. I am not alone in this everyone is reporting the same issues. If this was a payment app, like you could make your payment, I bet they would have fixed it same day!

What's new

App improvements and bug fixes