SkinStore - Beauty, Cosmetics,

THG (The Hut Group)

About this app

SkinStore is the online hub where beauty and science click, delivering the latest in innovative clinical skincare and luxury products for over 20 years. And now, you have access to over 8000 products across more than 300 brands including hair, cosmetics, tools, wellness, supplements, fragrances and of course, skincare right in your hands!

Chat with our expert customer service, read about your favourite and new brands in beauty, and order your curated products all in one place! Plus, get access to app-exclusive perks and benefits like priority notification of sales, promos, limited edition boxes and more!

Ratings and reviews

Placed an order before I went to bed. Woke up to an email that they have canceled my order. Tried logging in, and it wouldn't let me. Tried to reset my password, and it tells me they do not have an account for my email. Visited sitejabber and BBB to see they had negative reviews due to poor customer service, and that you order at your own risk. I'll take this as a good sign, and not to order from them. TLDR: They canceled my order and deleted my account without any explanation.

Poor customer service, good luck returning anything! Update 3/2/21 - tried to contact Tim however I was told he doesn't work the team?! Replied to the email and still no response. Chatted with someone on the skinstore app and I sent them once again my order number and then nothing since yesterday afternoon! Once again horrible customer service!

Genuine brand products, and offer periodic discounts on high end skin care brands you will not find anywhere else. They also offer samples when you spend certain amt- I am very happy with all my purchases, service and shipment tracking features.

What's new

Bug fixes and performance improvements