CT Ortman
I entered my order information, and then entered card info (can't remember if this was before or after entering tip). Then the I progressed, and on the final confirmation page the amount charged my card changed to be about $0.50 short of the total. I changed around my tip a bunch, but the only way to get the total to add up was to tip nothing (which is really crummy for the driver). So while this bug is outstanding drivers can't be tipped
11 people found this review helpful
Jessica Wright
Ordered at the wrong store, but there was no way to cancel my order on the app. When I called to cancel after I realized my mistake, I was told they couldn't cancel and would have to call corporate office. So I go back to the app, choose the correct store, double check the correct store is listed before ordering, and the app *still* sends the order to the wrong store! Hopefully developers can fix this bug and more importantly, allow stores to cancel orders, that part is ridiculous!
16 people found this review helpful
Hailey Wood
I wish I could give more stars. The restaurant is great, and I love their food. But for a while their app has not been great. I used to be able to order with no problems. It saved my card and was easy to select items and pay. Now the app either glitches during the entire transaction, or I get a notification that the order was placed, only to get another notification 5 minutes before my pickup time that the order wasn't received. If ordering ahead, just go through your browser.
9 people found this review helpful