Tumble

TumbleDev

About this app

Tumble's Modern Laundry Experience is bringing laundry day into the 21st century. Billions of dollars and countless wasted hours are spent on coin and pre-paid card driven systems, an unsatisfying 70 year-old status-quo ripe for digital transformation. Tumble machines leverage innovative technology like IoT, digital interfaces, machine learning, and other patent-pending solutions to provide customers with an unmatched user experience. Further information is available at www.tumble.to. Follow Tumble on Linkedin, Twitter, and Instagram @TumbleLaundry

Ratings and reviews

Extremely frustrating app. It is fundamentally flawed to require constant network connection for laundry transactions. The Tumble app logs you out if it even remotely disconnects. I have to walk out of the laundromat to just pay for my laundry, then walk back into the building to press the start button. Miserable design, and the world as a whole is worse off because of it. This app is so bad it has made me consider a career change and quit software engineering.

In 7 months of using this app, I have had many, many problems, often not discovered until clothes are loaded and soaped. Problems are resolved sometimes in 3 days, sometimes in 10 minutes, and only through this in-app chat with maybe an English speaker, maybe not. There is a good chance that doing your laundry will take much more time than you had planned. Quarters were more reliable!

I highly resent giving this app and this equally terrible company a star. These machines have been problematic from day 1! Especially the dryers! Dryer A didn't work for six months and now the other two are no good. I have been reporting this to virtual assistant for months! Only for him to come back with stupid stuff such as expecting me, a customer, to reach in the back and unplug it! The scanner often doesn't scan and it doesn't do well with basement floors.

What's new

What's New
- Fixed some bugs found in the previous release
- Updated the hamburger navigation to a seamless bottom navigation.
- QR code quick 'scan to pay' feature.
- General design updates.
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