uniR3MOTE
10+
Downloads
Everyone
info
About this app
The future of remote support for field technicians and service staff has arrived.
With uniR3MOTE experts can communicate guide, instruct, train and document any service or repair activity and communicate with their colleagues or clients in the field with augmented reality.
uniR3MOTE is a collaboration and knowledge sharing tool that will provide excellent live video, audio and augmented reality content to work on difficult tasks efficiently.
Benefits of using uniR3MOTE in your business:
Connect instantly an expert with field workers or clients, who need guidance and support.
Scale your expertise and manage service cases.
Reduce or even eliminate travel costs-
Improve communication with AR annotations on live video stream.
Maximize customer satisfaction
Features:
ANNOTATIONS:
Experts have the ability to draw, highlight and top of real-world objects in a shared video.
SCREEN SHARING:
PC or Mac applications or entire screen (web, .cad, .dwg etc.) can be shared in the remote screen of the smartphone, tablet or smart-glass.
DRAWING IN FREEZE MODE:
In remote session, it is possible to take snapshots of video frame and simultaneously draw directions, shapes, text etc. on the image.
DRAWING IN AR:
In remote session, it is possible to draw and write notes on the live image in augmented reality in real time.
CHAT:
A WhatsApp style chat to communicate with your technicians and your customers in real-time.
COLLABORATIONS:
Scroll, zoom, draw on same document (.pdf, .png, .jpeg, .obf, . fbx) in realtime. Remote user sees everything from expert’s knowledge.
ADAPTIVE VIDEO QUALITY:
Video quality is adjusted based on connection quality to adopt changes.
Please get in touch with our uniR3MOTE service team under support-unir3mote@unival-group.com
With uniR3MOTE experts can communicate guide, instruct, train and document any service or repair activity and communicate with their colleagues or clients in the field with augmented reality.
uniR3MOTE is a collaboration and knowledge sharing tool that will provide excellent live video, audio and augmented reality content to work on difficult tasks efficiently.
Benefits of using uniR3MOTE in your business:
Connect instantly an expert with field workers or clients, who need guidance and support.
Scale your expertise and manage service cases.
Reduce or even eliminate travel costs-
Improve communication with AR annotations on live video stream.
Maximize customer satisfaction
Features:
ANNOTATIONS:
Experts have the ability to draw, highlight and top of real-world objects in a shared video.
SCREEN SHARING:
PC or Mac applications or entire screen (web, .cad, .dwg etc.) can be shared in the remote screen of the smartphone, tablet or smart-glass.
DRAWING IN FREEZE MODE:
In remote session, it is possible to take snapshots of video frame and simultaneously draw directions, shapes, text etc. on the image.
DRAWING IN AR:
In remote session, it is possible to draw and write notes on the live image in augmented reality in real time.
CHAT:
A WhatsApp style chat to communicate with your technicians and your customers in real-time.
COLLABORATIONS:
Scroll, zoom, draw on same document (.pdf, .png, .jpeg, .obf, . fbx) in realtime. Remote user sees everything from expert’s knowledge.
ADAPTIVE VIDEO QUALITY:
Video quality is adjusted based on connection quality to adopt changes.
Please get in touch with our uniR3MOTE service team under support-unir3mote@unival-group.com
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
What's new
- Bug fixes and performance tunes to make your R3Support experience better
App support
phone
Phone number
+492289268580