![](https://play-lh.googleusercontent.com/a-/ALV-UjWZzIbDhVCafgn1N23pxPhhkaIuFi4KF3ysR5zc2dO78uPwjjQ=s32)
Al Garcia
app does not work. my account was locked after phone confirmation. no problem earlier collecting all my data. smells like a scam to get my phone number. sent message to support but no reply. good thing i did not enter a credit card number. trued twice. i have used the previous caffe nero app for years without any problem. installed the new one only because the old one is being phased out. new product roll out quality leaves much to be desired. i may stop my shop visits after this fiasco.
5 people found this review helpful
Teya Rewards Ltd
April 30, 2021
We'll look into this issue for you. Please send us a note at support@yoyowallet.com so that we can follow up.
![](https://play-lh.googleusercontent.com/a-/ALV-UjUXAgqASrd_4RC8G65_aulEJWmfkgB_egAXzMHQy0923SlsAF0=s32)
J E Lyon
Great that it's one of the few apps that combines loyalty card and gift card into a single scan to earn and pay in one go... But, occasionally the cashier is confused about what to click/tap on their screen to make it work. And in one rare case, part paying with the remnant of one card then trying to settle the balance with a different card, just would not work at all!
Teya Rewards Ltd
July 26, 2024
We are really glad that you like our product. Your support and feedback is very important to us.
![](https://play-lh.googleusercontent.com/a-/ALV-UjUGLFRuz2D8llvuAb0QquKMubKPk1v8tJ_3CicL4JHJTxvA-Zc1=s32)
Theo Kokonas
I happily give this app 5 stars for three reasons: 1. The interface is fairly straightforward, it could do with removing some distractions (it's called "cross-selling" in industry speak) but generally you'll find what you need. 2) It hasn't failed on me whenever I've used it, even if my wifi/data connectivity is down. 3) The customer service is quick, they clearly invest in humans responding to your questions (rather than some shoddy and dense AI half-product). Great stuff.
1 person found this review helpful
Teya Rewards Ltd
July 26, 2024
Thank you for your review. We are happy you are enjoying the app. We are always trying to improve the app and the user's experience, so we value your feedback.