mi kölbi

Instituto Costarricense de Electricidad (ICE)

About this app

my kölbi allows you to recharge your prepaid phones and pay for your postpaid services.

mi kölbi is an application that allows you to precisely locate the stores and agencies where you can manage any of the products that we offer to clients.

The information provided through this application includes consultation of your telephone billing, address, contact information, specific location and promotions.

Available for Android version 5.0 or higher

Characteristics:

+ More than 117 agencies and stores of the Costa Rican Electricity Institute in Costa Rica (ICE).

+ You can check the outstanding balance of your invoice online.

+ Locate the nearest kölbi points based on your current location.

+ Search for kölbi points and agencies by provinces, canton and district.

+ Access to important contact information and emails kölbi.

Ratings and reviews

The worst app experience. I cannot add a domino prepago package. The popup where you are supposed to select which one you want is just blank. No options. Also most of the time I can't even add money to the saldo, there is always some error and it asks to try again later. What a terrible functioning app. I am going to leave kolbi all together because I can't even pay for service using the app. The website is hardly any better. Terrible. Also tech support never responds.

Supposed to be able to see prepaid balance but it's unclear. They try to do a good job in english but when calling in for support they say you have to email for app issues. I've been emailing for days and there's a disconnect because the agent is not helping me to understand the issue.

Piece of junk. Won't allow me to make account because it says there's errors with my data. Didn't have any problems setting up my phone number and paying with a prepaid card with my cédula. I've had the number less than a month so time to move on to a different company.

What's new

Mejoras de navegabilidad