Complement your existing system to the new customer service module of the Android mobile application and follow up on complaints, bug reports status anytime, anywhere.
• View job assignments
• Current status and history Overview
• Address and contact details Show map
• Immediate dialing phone numbers
The Android operating system made especially customer service module can help companies operating in the services sector, the company's management, to customer requests for follow-up of the case or the filing of an error until its resolved.
By using the system can be improved to increase efficiency and customer satisfaction!
After joining the application you can view tasks assigned to the logged-on user. If you perform a given task has already started, so the priority will be displayed.
Selected a task to view its details. These data are articulate, will be grouped together for easier viewing.
For the address and contact information you can display on the map and in the case of phone numbers for instant dialing as well.
In the details screen for that task from starting or completing the registration and review of history associated with that task is possible.
The module's profile and history lists previous activities related to the task, as well as components used in completing the previous tasks.
At the same place by clicking on the map icon on the company's address is displayed on a Google map.