jansunwai

Chief Minister Office Uttar Pradesh Government,

About this app

Uttar Pradesh Government has launched the mobile App for registering citizen's grievances/suggestions. The Mobile App is linked to the Jansunwai(IGRS) portal of Uttar Pradesh Government, where grievances/suggestions can also be registered through Web (jansunwai.up.nic.in). A fast and user-friendly interface has been provided for registering and tracking of grievance through mobile phones. Each Grievance will be provided a unique Reference number. Citizen can use this reference number to track progress of grievances, send reminder & also for giving feedback after disposal. After successful registration, the reference will be automatically forwarded to the concerned officer for redressal.

Ratings and reviews

Most of the time there is some issue with the working of the app like crash , slow running , network problem, maintenance etc . Rubbish app interface. Government should hire some IT professionals to solve this issue found in most the government apps. The private sector has done a great job in this by hiring good professionals to solve this issue by paying a handsome salary.

Sometimes it works fine but most of the time it won't open up & says neywork issue, while at the same time other apps & sites function normally. It's like playing with emotions of people and it's a another kind of corruption or you can say it digital corruption.

No one listens on this app. Raised a complaint since 28-09-2024. But it's still pending. We can not even select dissatisfied option in feedback on disposal as drop-down list doesn't work.