Praba Haran
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One of very worst app which is live to users. Never seen such worst app in my life it doesn't have the basic logic handling and functionalities After clicking on "Forgot Passcode" it goes to the verification page and after that it lands on the login page again which ideally a user gets when opening. No option to change password. I struck for 3 months. "Something went wrong" only action I get to do from this application even after putting right credentials is getting the above error message.
4 people found this review helpful
National Payments Corporation of India (NPCI)
March 28, 2023
Hi, apologies for the inconvenience. As we are constantly trying to improve the app, we request you to share the specific issues you've faced so that we can resolve them. Please feel free to share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740. Warm Regards, Team BHIM.
Vikram Kulkarni
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App is not user friendly. 1. Auto reading OTP feature doesn't work properly 2. No feature to do mobile prepaid recharge. All mobile operators are not listed. 3. Electricity bill has bad UX. No options are displayed there as well 4. The UPI lite can be reformed as BHIM wallet, with provision to add or tranfer money easily. There is no provision to set UPI LITE as default right now. It takes the bank account from where UPI LITE is created, and this creates confusion for user.
31 people found this review helpful
National Payments Corporation of India (NPCI)
March 30, 2024
Hi, we regret the inconvenience caused. You can share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740.
Warm regards,
Team BHIM.
Arjun bhatt
I encountered an issue while using the app. After granting all necessary permissions, the OTP was sent, but the app only accepts the OTP if it is automatically detected. On my device, the OTP arrives before the OTP screen appears, causing the app to fail in detecting the OTP automatically. I have tried multiple times but couldn't find a solution. Additionally, there is no option to enter the OTP manually. This needs to be addressed for a smoother user experience. Please look into this issue.
902 people found this review helpful
National Payments Corporation of India (NPCI)
July 8, 2024
Hi, we regret the inconvenience caused. You can share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740.
Warm regards,
Team BHIM.