![](https://play-lh.googleusercontent.com/a-/ALV-UjXmWjLMxx-UgeRqTDb4m83TTc3x5KQajnoHS78_CjSZkj2r6bs=s32)
Ayila Mereel
So far does everything I want it to. Only four stars though as it's very difficult to get back into initially adding a transfer account (or at least it was when I installed it) . You have to enter the account information, then verify a couple of deposits... But the deposits are not instant, so you have to exit the app and come back later, and I couldn't find any sort of 'pick up where you left off' option. However once that was done, scheduling transfers is easy and the balance is easy to find.
97 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocL8uKK5HpWaKlr6SdAY_otkZWDze-atoDThkxT0LTKxNCH_0g=s32-mo)
Steven Johnson
Comenity's online service is the worst that I have ever experienced. I haven't been able to setup access to my account, Credit Card, pay online, etc... after numerous attempts with my smart phone, computer, and assistance over the phone with one of their technicians. I paid my balance the old way by check and mail. I will cancel the credit card (if that is even possible), or just cut it into pieces.
79 people found this review helpful
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
Practical, useful, and really great customer service, but mobile deposit is difficult and finicky. It can take several tries before the app will properly recognize and read a check even if you have good lighting and write everything you're supposed to. (Sometimes I even give up and try the next day.) The location of the option to external accounts is a little odd too. Otherwise, it has all the functions I need to monitor and grow my savings account.
37 people found this review helpful