![](https://play-lh.googleusercontent.com/a-/ALV-UjUdmMxjylsNbKy1Bd_1__w0yh7sjyp3GvM5I2XIOUdLrK_Lezs_tw=s32)
Brock Ryder
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ALL ANDROID 14 USERS BEWARE AS THE APP DOES NOT WORK AND HASN'T WORKED FOR AGES. WE SHOULD ALL GET A REFUND. We have all cleared cache and reinstalled. Stop suggesting that and just fix it!!!! It used to work, but now the app will not allow me to login. I tried clearing cache etc as suggested to others. But nothing happens! I am keen to use the app instead of and actual card, but if you cannot make this work then you are failing to help us scuba divers have credentials when we need them.
DAN Europe Foundation
July 24, 2024
Dear Brock, we are sorry you are experiecing problems when using the DAN APP. Our IT department is working on the problem and we hope to have a solution soon. For any further information please write to communications@daneuriope.org
![](https://play-lh.googleusercontent.com/a/ACg8ocKK1LglomYzyiz8JGlCHGvhcWLXrQCnW5st2dlV-gKluwPPzA=s32-mo)
gregory parker
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The login no work in android 14 , the app crash, Update:, I did the process indicate and same issue. It is a compatibility issue with android 14 UPDATE 1: I did the cache and storage empty process and the issues is the same , there are a bug in the app and no work with Android 14 UPDATE 2: Version 3.3.7 still having the same bug UPDATE 3: 6 months later the app still not working with Android 14 users , 21% of all your android customer , very bad DAN...
6 people found this review helpful
DAN Europe Foundation
March 7, 2024
We are sorry that you are experiencing problems when using the DAN APP. Please follow the procedure to fix the issue: 1 Empty the APP cache. 2 Empty the APP storage. These 2 settings can be found within the Android App Settings.
![](https://play-lh.googleusercontent.com/a/ACg8ocKox1r6s1eavxmWDtqMC5R5yufnVgHIz8Qg68EmNnQ8OgY3HA=s32-mo)
Ian Walker
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please can you sort this app out, can not log into the app, this appears to be a common problem, get it sorted please, should not have an issue logging into an app, was working fine before, now i cant even get on the bloody thing.