Park Plaza Services

Intersoft Technologies d.o.o.

About this app

With our new Park Plaza Services App, you can now use your digital key and get access to a variety of hotel services.

Stay tuned for new functionalities.

Suported hotels:
• Park Plaza Victoria Amsterdam
• Park Plaza Westminster Bridge London
• Park Plaza Utrecht
• Park Plaza Vondelpark Amsterdam
• Park Plaza Eindhoven
• Park Plaza Leeds
• Park Plaza Riverbank London
• Park Plaza Victoria London
• Park Plaza London Park Royal
• Park Plaza London Waterloo
• Park Plaza Nottingham
• Holmes Hotel London

Ratings and reviews

Pointless app. It took me at least 2 attempts to register each guest's name, the UI was so awkward. Upon arrival at the hotel, the app said that my room wasn't ready, despite it being 2 hours later than check-in time. This turned out not to be the case when I approached reception. Not sure what this app is for - profiling? Up-selling? A cyber scam? Nothing in the user's interest, anyway.

Digital key is unreliable at best. It sometimes works but usually takes ages. Stood at the door holding my phone to it and nothing happens then all of a sudden it unlocks after standing there for over a minute. While this is annoying it's made worse when you have to use this in other areas such as in the lift which won't work until it recognises it. Not to mention if you have no signal the key doesn't work at all.

The digital key feature was amazing. Made it a lot easier to check in/out. Although check-in was at 3, the app claimed the room wasn't ready, which was misleading. Apart from that, I would use this feature again. Staff were helpful, and the service overall was amazing. Will definitely visit again.

What's new

- General improvements