M L
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I updated the app on 6/4/20 and have been unable to log in with my email (connecting via Gmail and typing it in). It says "Connecting to ACEapp" then immediately crashes/closes the app by itself. I even tried uninstalling and reinstalling the app several times. Edit: After several emails, they finally resolved the issue. Communication could improve. And the new update looks better, but I do have concerns about requiring users to put their first and last name (and no way to make it private).
3 people found this review helpful
Purushotam Rawat
June 5, 2020
Dear M, please write to us at help@aceapp.info and share your registered email id there.
Don't worry your account is safe with us.
For more questions and queries, feel free to write to us at help@aceapp.info.
Jayden Roy
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Not even able to create an account anymore. I needed to change my name, and since that's not an option (which it should, lots of queer people there!) I had to try and create a new account. Well, it doesn't take location! No matter what i put in there, i does nothing; and it doesn't read GPS even if the location permission is turned on. And IT doesn't respond. Loved this app, but i guess I don't have any other options besides staying away now. Unless they fix it.
7 people found this review helpful
Purushotam Rawat
July 28, 2020
Dear Jeremy,
Please register again. Your issue is resolved.
We hope that you will not face this issue again.
Please let us know if you face any problem.
Thank you for supporting us.
Have a wonderful day!
A Google user
For me, the app works pretty well. Sometimes I have to close and reopen so messages will load, but at least it gives notifications. It does have connection problems and will have trouble loading profiles (including my own). What I DO want is to have something that'd pop up to let you know when the other person was typing (that's my main problem)
12 people found this review helpful
Purushotam Rawat
April 25, 2020
Thank you for your feedbacks and suggestions. We will try to fix the issues and add more interesting features in the upcoming updates.
For more help and suggestions, feel free to reach us at help@aceapp.info.