Great Southern Bank Australia

Credit Union Australia

About this app

Do your banking anywhere and at any time with the Great Southern Bank Mobile Banking app. Check your balances, schedule payments, pay bills on the go, and use PayID to send and receive money using a mobile phone number or email address instead of remembering a BSB and account number.

Security features:

• Change your password after you log in
• Reset your debit card PIN
• Fingerprint login and Face ID on supported devices
• Lock your debit card temporarily if you misplace it

Other features

• The Vault allows you to hide your savings account to help you reach your savings goals faster.
• Activate your debit card
• Search pending payments and transactions
• Add and delete scheduled payments
• Delete payees and billers
• Make fast payments using the New Payments Platform (NPP). Transfer funds in under a minute between participating Osko financial institutions [1]
• View interest rates for home and personal loans
• View your loan redraw amount
• Contact us via phone or email

More features at www.greatsouthernbank.com.au/digital-banking/mobile-banking

Getting started
Download the app and click the “Register” button on the login page.

Alternatively, you can register online at www.greatsouthernbank.com.au/ob-register, call us on 133 282 or drop into your local branch.

If you’re already registered for digital banking, simply download the Great Southern Bank Mobile Banking app and you’re ready to go. The first time you log in you’ll need your existing Great Southern Bank customer number and password. After that, you can save your details securely.

Important Security Information
Great Southern Bank Mobile Banking provides the same high level of protection as our online banking service. To stay secure, we recommend that you:
• Keep your password and customer number secret
• Always log out once you’ve finished your banking

Remember, we will never send you emails, SMS messages, or call you to ask for personal information such as your customer number or password. If you receive any suspicious communications, do not respond or click on any hyperlink or attachment included in the message, as it could be an attempt to obtain your personal information or fraudulently access your account. If you’re in doubt, please call us immediately on 133 282.

If you have accidently revealed any personal banking information, please change your password immediately and contact us on 133 282.

More advice for protecting yourself and your information can be found at www.greatsouthernbank.com.au/tools-and-services/support/security-and-fraud

Important Information
Your use of the app, and any specific products or services that you may access using the app, is subject to our Terms & Conditions. Before downloading this app, please read both the Terms & Conditions and the security tips – available at www.greatsouthernbank.com.au/tools-and-services/support/security-and-fraud

Any reference to digital banking in the Terms & Conditions also applies to the use of this mobile banking service. By clicking download and installing, you agree to the Terms & Conditions.

The Great Southern Bank Mobile Banking app is provided by Great Southern Bank, a business name of Credit Union Australia Ltd ABN 44 087 650 959, AFSL and Australian Credit Licence 238317. This is general information and does not take into account your objectives, financial situation or needs. Consider whether this service is appropriate for you before deciding to download the Great Southern Bank app.

Google Pay and Google Play are trademarks of Google LLC.

[1] Refer to New Payments Platform and Osko NPP Terms at www.greatsouthernbank.com.au/npp-terms.
There’s no fee for accessing your Great Southern Bank accounts using our mobile banking app. Mobile network provider charges may apply. Access is subject to availability and maintenance, refer to our website for more information.

BETA operating system software is not supported by Great Southern Bank, please refer to our Terms and Conditions.

Ratings and reviews

Edit: 2/9/2024 evening. Rang the bank. They've put in an IT ticket. Not impressed by robot reply. 2/9/2024 morning. What is wrong with this app last few months? Login button fails, repeatedly, so cannot check time of last access, because 1 minute ago. Hangs between pages. Get "something went wrong" repeatedly in different places. Have uninstalled reinstalled twice. Restarted phone. 20GB space with only GSB app running. Two different locations 200km apart. 4G or 5G no difference. Not my phone.

This was a basic functional app, but it's breaking now. I did an OSKO payment, which was blocked by the fraud team. Once cleared I tried to make the OSKO payment, but I exceeded the transfer limit because the bank included the Fraud Block in my Daily Spend!! In the last month, the app won't save new Payees. I have to create the same Payee each time I need to make a payment. I'm leaving the end of this month.

Every single time I open this app it fails to login, I have to force close it and then login again and it will work fine. Really need to do some testing before pushing an app like this, it's shockingly bad.

What's new

We’ve been busy improving your mobile banking experience.
The latest version of the app includes:
- Small bug fixes and improvements.

If you encounter any problems, please delete and reinstall the app.