J.O.E.®

JURA Elektroapparate AG

About this app

JURA Operating Experience (J.O.E.®)
J.O.E.® - digital operation
"With J.O.E.®, you can conveniently operate your JURA automatic speciality coffee machine via your iPhone, iPad or Apple Watch. You can make settings for your automatic specialty coffee machine with ease via the app. Operating instructions, explanatory videos and tips are at your fingertips wherever you are, and you can get answers to almost any question. For unanswered ones, customer service is at your side in just a few clicks. You can also order products easily and securely from the JURA e-store.
J.O.E.® is compatible with all JURA automatic coffee machines equipped with Smart Connect or Wi-Fi Connect. Simply operate your automatic machine with the app and enjoy perfect coffee specialties en vogue and according to your personal taste."

Coffee enjoyment
Coffee strength, water quantity, temperature and milk foam: you can easily adjust the basic settings of your automatic speciality coffee machine to your personal taste via the app. You can also easily expand the existing variety of coffee specialties with your own creations. You can even personalize them with an individual image.

Support
Need help or have questions? In the app you will find the operating instructions, tips and explanatory videos. If a question should ever remain unanswered, connect to our customer service shortly.

JURA Cockpit
"Do you need to change the filter cartridge or clean the coffee machine? You'll receive notifications about upcoming care and cleaning tasks directly on your iPhone or iPad. You can also view statistics quickly and easily in the app. Would you like to know the number of coffees prepared or the number of cleanings performed? No problem, your data is available to you at any time.

JURA E-Store
Easy and secure shopping: Care products, accessories and spare parts. In the JURA E-Store you will find all our products for our automatic speciality coffee machines. If required, order them directly via J.O.E.® and have your purchase conveniently delivered to your home.

Operation
With Siri and the Apple Watch, you can operate JURA fully automatic coffee machines even smarter. You can prepare your coffee simply by voice command or with a tap of your finger on the Apple Watch.

Extra
If you are hosting a large group of people or holding a business meeting, you can conveniently enter the desired coffee specialties of your guests or customers in the app. Guaranteed, no order will ever be forgotten again.

Award
J.O.E.® 4.0 has been awarded the Red Dot Design Award in the Design Concept category.

Innovations
We are constantly developing the J.O.E.® app. Some of the advantages you currently benefit from:
- Direct ordering of products in the integrated JURA e-store.
- New design for easier operation
- Extended functions in the JURA Cockpit, thanks to the new J.O.E.® account.
Do you like the app? Rate us. By doing so, you will help us to make J.O.E.® even better.

Ratings and reviews

Machine, S8, is great, app is pretty much useless. The usability and design are not intuitive whatsoever. Unclear how to customize and use on a regular basis. I gave up using the app altogether since I wasted so much time trying to learn how to do such basic functions. There is great opportunity for Jura to hit it out of the park with this app. For the money we all have spent on these machines, they have should have the best UX. Don't buy they machine based on whether it has an app or not.

Works fine with my Pixel XL 2 v10, Jura S8. However, minus one star since it requires location services, and minus one star because product settings in the app and product settings in the Jura S8 do not match. I thought that the app would read the product settings in the S8 and when you make adjustments in the app, or the S8, they always sync and are the same. Sent a message to Jura support to see if there's a way to sync them and ensure both the same, will update if I discover this is possible.

I have the exact same issue as another person regarding the new Z10. The machine will connect to my wifi, however it refuses to display the machine on my devices. I've tried Android, iOS, doesn't matter. I've restarted, factory reset, given all privileges, cleared cache, tried different wifi networks, channels, bands. You name it and I've tried. There is a serious bug on the Z10 models. For $4300 this should work perfectly! Unless this is fixed with a firmware update asap I'll be returning.

What's new

We are constantly developing the J.O.E.® app. Some of the advantages you currently benefit from:
- Bug fixes