4.0
5.74K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Unveiling an App-tastic experience with Adani Total Gas Application!

Experience the goodness with the upgraded version of the My Adani Gas app.

Adani Total Gas Limited has introduced add-on features to make our customer's gas connection journey hassle-free! The app is updated with new sections and options that enable users to have a complete view of their gas connection process.

What's more? Customers can get an invoice for the connection charges, raise a query, share feedback, if any, and do much more in the elevated version.

The update is designed to make the app comprehensive and enhance customers' experience with constant assurance and indication of progress.

Other key features of the My Adani Gas app are:

Multi-lingual Support: The app is available in Hindi, English & Gujarati, so they can browse the application in their preferred language. Other features such as Online registration, 24/7 Customer Support, Quick Bill Payment, Self-Billing, Guided workflow, Nearby CNG Station, lesser loading time, bug fixes, and many more will continue to serve the customers for an enhanced user journey and experience.

24/7 Customer Support: 24/7 Customer Support by our team of experts ensures safety at all times! Adani Total Gas Ltd understands the safety-related concerns attached to the business and offers an Emergency calling feature available 24/7 for safety and support.
In case of suspected gas leakage or no gas supply, customers can call our emergency support team, and our experts will get in touch to resolve the issue and ensure safety at the earliest.

Adani Gas Online Registration: Registration can now be done from the comfort of our customer's homes! ATGL offers convenience through the new PNG connection registration feature, wherein they do not have to visit the office and go through endless paperwork for registration. Online registration has considerably reduced the steps and time involved in the registration process.

Quick Bill Payment: As the meter reading is generated, they can simply pay their gas bill that is due online without any hassle. They will also receive reminders of the due date to avoid delays or late fees.

Self-Billing: Adani Gas Bill Payment is seamless and convenient as customers can generate their bill on their own by scanning the meter reading and proceeding further to pay the bill online. We enable our customers to initiate and complete the billing process on their own without having to depend on anyone.

Nearby CNG Stations: Our customers can easily navigate to the nearby CNG station based on their location in a quick and convenient way. They can search for the nearest Adani CNG Pumps with just a click while saving time and effort and enjoying hassle-free travel.

Guided Workflow: Throughout the ATGL app, the guided workflow helps them understand and use the application as they go through the next steps while continuing to use multiple features.
Updated on
12 Jun 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Location
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.0
5.72K reviews
Neeta Kumari
3 June 2024
Poor service. I have complained so many times for change the meter number as wrong meter number is added to my customer ID.its being 3 month I m using png but problem is still remains same. Tell me how I pay my bill. App is good but services are poor.
2 people found this review helpful
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Adani Total Gas Limited
3 June 2024
Dear Ma'am, We sincerely regret for any inconvenience caused. Could you please share your address and contact details with us on customercare.gas@adani.com so that we can get in touch with you and resolve the issue. Regards, Adani Total Gas
UMANG PATEL
19 July 2024
getting no response error many times. payment deducted but app stuck afterwards. however, after emailing to customer care about the issue resolved after 3 days, the amount reflected to my customer ID.
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Adani Total Gas Limited
18 July 2024
Dear User, We are sorry that you faced an issue. Could you please share your contact details along with relevant snapshots on customercare.gas@adani.com, so that we can get in touch with you and resolve the issues faced. Regards, Adani Total Gas
Vishal Akbari
18 June 2024
Very poor service Request for new connection and it's been six months still not get connection. Even after multiple complaints no solution provided.
2 people found this review helpful
Did you find this helpful?
Adani Total Gas Limited
18 June 2024
Dear Customer, We sincerely regret the inconvenience caused. Please share your address and contact details with us on customercare.gas@adani.com. We will have our team on it asap. Regards, Adani Total Gas

What's new

Bug fixes and performance improvement