Gautrain

AfriGIS (Pty) Ltd

Contains ads

About this app

Gautrain – for people on the move. The official Gautrain app – everything you need to know about the Gautrain.

With the new Gautrain App, you get all the travel information you need, when you need it. Features include:
• access Gautrain Card balances
• top-up prepaid balances and purchase fare products via secure payments
• real-time journey planning, station to station, or search for any address in Gauteng, with the option to add public transport operators in Gauteng to extend your journey options beyond the Gautrain network
• live Gautrain bus tracking, plotted on your journey map
• journey fares and schedules, with the option to request journey information up to seven days ahead
• find nearest bus and station features, with routing instructions
• link multiple Gautrain Cards to a profile
• view balance and travel history for transit cards
• log and manage claims online
• block Gautrain Cards.
• check expiry date and more…

The Gautrain system provides you with a safe, comfortable and reliable train service, a dedicated bus system, as well as drop-off and parking facilities at all stations (except at OR Tambo International Airport). These services are fully integrated and may be used separately or jointly by transferring from one to another. The services are all accessed by means of your Gold Card. Additional services include car rental facilities at Johannesburg Park Station, Sandton- and Pretoria Stations.

DISCLAIMER:
Due to the large possibility of different routings, the fare calculator gives only indicative prices and not always the exact amount. The indicative price shall not be binding and/or enforceable against the Gauteng Provincial Government (including the Gauteng Management Agency (Pty) Ltd) and/or Bombela Concession Company and/or Bombela Operating Company (Pty) Ltd. The timetables are only indicative and can change without prior notice.

Ratings and reviews

DO NOT use the app. So slow & buggy that simple navigation is a long & tedious chore. More importantly, it has happened to me multiple times that I've used the app to reload my card, and though the money left my account, it didn't reflect in my balance or transaction history. Even if you do manage to reload your card, it takes forever to reflect, and expires soon after, leaving little to no point in even using the app. Gautrain overall is extraordinarily pathetic with arbitrary Ts&Cs.

The app is very slow, I was trying to register and it kept saying my OTP is invalid even when I was clearly typing in correctly, called for assistance and they never got back to me, they probably thought i just couldn't read the otp. Couldn't even top up money because it won't let me. I had to do everything through the web for it to work out.

The app is horrifically slow, especially in loading schedules (something that is often needed quickly) or the live map. The app is practically unusable when loading a train schedule taking close to 5 minutes to load the entire thing. Almost as if the server is throttled .

What's new

Minor updates