中國信託行動銀行 Home Bank

CTBC Bank

About this app

The CTBC mobile banking app from CTBC Bank delivers globally acclaimed digital services, enabling you effortlessly manage your account 24/7 and enjoy financial convenience.

The English version of CTBC mobile banking app offers:

【Security Use】
• Quick login with fingerprint, face or graphic authentication
• 2-step verification and new login security alert
• Real-time push notifications for unknown device login

【Everyday Banking Services】
• NTD account overview and transfer
• FCY account overview, transfer, and exchange
• Credit card overview, bill payment, and card activation
• Pay telecom bills

【Investment Services】
• Investment portfolio
• Insurance overview

Please install antivirus apps on your mobile device to ensure your account’s safety.

Ratings and reviews

The app has a clean and nice design, but I cannot recommend it for its deceptions. It offers an English interface, but many of the functions of the APP that are available in Chinese do not appear at all in the English interface. I think it is deceptive that it does not give a notification that the English interface is heavily reduced in functionality. This is very frustrating to me as I have to slowly read through the Chinese interface. I assume it is impossible to use for anyone that cannot read Chinese at all. For example, certain account transfers (within your own accounts) were not available in English until 1 year ago. To this day, making a fixed (timed) deposit is not available in the English interface. The app seems to work fine for many people in the Chinese interface, so why can't the same be done in the English interface? Non Chinese-readers should not be subjected to ambiguity in 3rd party translations when it comes to important things like their finances. At least, the developer should list the functions that are not available in the English interface.

Maybe the Chinese version is better but the English version is absolute garbage. By far the worst finance app I have used. A lot of issues could be solved by simply proofreading translations or getting the English version translated professionally. Other than that the UI is confusing resulting in a pretty bad user experience. I expected more from the tech powerhouse that is Taiwan

I've updated to latest iOS(iphone XR) and the latest app version but once I open the app, it took me about 2-3 minutes to jump to verify page. And also took so long while changing between different functions. Also the English version has less functions than Chinese one. Would like this app works smoothly on iPhone and also want to have a full function of it

What's new

中國信託行動銀行APP持續優化，立即下載/更新體驗超全面服務！
1. 智能匯率到價通知，一鍵開啟自動追蹤最佳匯率價格
2. 首創保障管家服務，快速完成保單健檢，一手掌握保障內容、保費與生存給付金等資訊

多項國際獎項共同肯定的數位銀行：
■ 2024 The Asset 臺灣年度最佳數位銀行
■ 2024 The Asian Banker 臺灣最佳個人金融銀行
■ 2024 The Digital Banker 大中華區最佳數位體驗個人金融銀行
■ 2024 Asian Banking & Finance 臺灣最佳數位銀行