dumbChat

dumbChat

About this app

dumbChat

Connect to multiple communication media
dumbChat can connect to multiple channels such as WhatsApp, Facebook Messenger, Website Live Chat, WeChat, Instagram, etc. It also supports multiple users to log in at the same time to handle queries from multiple channels, and manage all conversations on one platform, greatly improving work efficiency and better customer experience.
Connect to multiple communication media
dumbChat can connect to multiple channels such as WhatsApp, Facebook Messenger, Website Live Chat, WeChat, Instagram, etc. It also supports multiple users to log in at the same time to handle queries from multiple channels, and manage all conversations on one platform, greatly improving work efficiency and better customer experience.

group broadcast message
You can send broadcast messages to thousands of customers with one click, and you can send them at will to help you promote your business. It also solves the problem of ordinary WhatsApp. Even if the other party does not add you as a contact, the other party will receive the message sent through the system. And the content of the message can be designed to be personalized, so that each message is different and more cordial to customers.
Mass Broadcast Message
You can send broadcast messages to thousands of customers with one click, and you can send them at will to help you promote your business. It also solves the problem of ordinary WhatsApp. Even if the other party does not add you as a contact, the other parties will receive the message sent through the system. And the content of the message can be designed to be personalized, so that each message is different and more cordial to customers.

auto-reply
Keyword automatic reply can be set. When the keyword is triggered, the system will automatically reply to the customer's message immediately, which can decentralize the processing of inquiries and reduce the time for customer service personnel to reply, thereby improving work efficiency.
Auto-reply
Keyword automatic reply can be set. When the keyword is triggered, the system will automatically reply to the customer's message immediately, which can decentralize the processing of inquiries and reduce the time for customer service personnel to reply, thereby improving work efficiency.

Delegate a conversation
Since each customer service has a different position, it can be delegated to the corresponding customer service according to the needs of each customer, which can solve customer problems more effectively. It can also be automatically assigned to the front-line customer service when the customer's first inquiry is set in the system.
Assign a conversation
Since each customer service has a different position, it can be delegated to the corresponding customer service according to the needs of each customer, which can solve customer problems more effectively. It can also be automatically assigned to the front-line customer service when the customer's The first inquiry is set in the system.